We always want to hear from you, good or bad.


So whatever’s on your mind, drop us a line and we will be sure to respond. Please try and be as descriptive as possible in your contact email so that we can have the most appropriate person get in touch with you.

If you’re having an issue connecting to your router, then please have the make and model of your router to hand so that we can do some troubleshooting of your router. 99.99% of the time a connection issue will be due to a security setting on your router. We may need you to login to your router in order to amend the security settings (don’t worry, we’ll walk you through it) but please have the user name and password to your router handy so that if we need you to login then you’ll be able to do so. Please do read our FAQ’s section on FeedandGo.com in order to check you’re following our tips on connecting to your router.

Our contact hours are 9am – 5pm M-F and 10am – 4pm Sat (Pacific Time). We’ll respond within 48 hours, and we will always try and answer you asap.

We do have a comprehensive FAQ’s section if you want to save time waiting.